Holiday delivery schedule
There may be changes to your usual delivery dates over the holiday period. Enter your postcode and usual delivery day below to confirm your updated delivery day and window.
If your deliveries are impacted and you rely on Able Foods for your daily meals, consider ordering more than usual so that you have enough to last you until your next delivery.
Cut off dates
Please take note that some of our order cut-off dates will be earlier than usual during the holiday period. Our weekly order cut-offs in December are:
- Wednesday, December 10, 5pm AEDT.
- Wednesday, December 17, 5pm AEDT.
- Monday, December 22, 5pm AEDT.
- Monday, December 29, 5pm AEDT.
The weekly cut-off will return to Wednesdays, 5 PM AEDT from January 7. 2026.
Office closures
Our office will be closed and our phones and inboxes will be unattended on the following dates:
- December 25, 2025, Thursday
- December 26, 2025, Friday
- January 1, 2026, Thursday
- January 2, 2026, Friday
We will otherwise be open as normal.
If you have questions or concerns, please contact us at [email protected] or call 1300 123 225.
Holiday delivery FAQs
What are the delivery windows and how will I know when my order is arriving?
The DAY delivery window is between 8am and 6pm. The OVERNIGHT delivery window is between 12am and 7am.
At 6pm the day before delivery, you will receive an SMS with a tracking link. This link will give you an ETA, and will provide a smaller window on the day of the delivery.
You will also receive an SMS when the driver is near and upon delivery. Once delivered, it will also provide proof of delivery.
Why has the order cut-off moved from Wednesday to Monday?
The public holidays in December interfere with the usual operating hours of Able Foods and our delivery partner. We’ve updated the order cut-offs to allow us to continue delivering your meals during the holiday period.
Why are delivery days changing?
The public holidays in December interfere with the usual operating hours of our delivery partner. The Able Foods team has worked hard to see to it that you still receive your usual meals over the holiday period.
Unfortunately, there are a small number of suburbs that we are unable to deliver to during the holiday period. We apologise for any inconvenience this may cause. If you rely primarily on Able Foods for your meals, please consider ordering enough to meet your needs until regular deliveries resume in your area on January 8.
What happens if I miss the earlier Monday cut-off?
Orders placed after the Monday cut-off will be scheduled for the following delivery cycle. Unfortunately, we cannot accommodate late orders.
How will these changes affect my meal plan (recurring orders)?
If you have a recurring order, we will automatically adjust your delivery day for you based on the holiday delivery schedule for your postcode. You will be notified of any changes in delivery frequency or dates. If you need to request any changes, you can get in touch with us at [email protected] or 1300 123 225
What if you aren’t delivering to my area over the holidays?
The last day to order for regular delivery is on Wednesday, December 10 at 5pm.
Unfortunately, there are a small number of suburbs that we are unable to deliver to during the holiday period between December 25 and January 7. We apologise for any inconvenience this may cause.
If you rely primarily on Able Foods for your meals, please consider ordering enough to meet your needs until regular deliveries resume in your area. Please place your order by December 29 (Monday) 5pm to receive deliveries as normal on January 8 (Thursday)
