Able Foods logo 2020

Able Foods FAQ

Are you keen to try some of Able Foods fresh and healthy ready-made meals but don’t know where to start?
Have a read through our FAQs or get in touch if you have any other questions 1300 123 ABLE (2253)

GENERAL
Name of Promotion
Able Foods Baked Bean Giveaway – February / March 2021
Promoter
Able Foods Pty Ltd
Permit number N/A


Eligibility:
To enter this game of skill, entrants must: a) be an Australian resident; b) must follow @ablefoodsau and @sodashades on Instagram; and c)
Share the competition photo as a story and tag @ablefoodsau d) Tag two mates in the comments and let us know why you deserve to win

Entries WILL NOT be accepted from directors, officers, management and employees (and their immediate families) of the Promoter or of the agencies or companies connected with this promotion. Immediate families means any of the following: spouse, ex-spouse, de-facto spouse, child or step- child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

WHERE AND WHEN THE GAME OF SKILL WILL RUN
Relevant State/s: This promotion will run in Australia only.
Promotion Period: 12:00pm (AEDT) on [19 FEB] to 04:00pm (AEDT) on [19 MAR].


ENTRY DETAILS
Entry Process To enter, Eligible Entrants must during the Promotion Period
Follow @ablefoodsau & @sodashades on Instagram

Share this photo as a story and tag @ablefoodsau 

Tag two mates in the comments and let us know why you deserve to win

 

 

ENTRIES PERMITTED
Number of Entries Allowed
Entrants are unlimited

WINNER DETERMINATION
Winners selected by most deserving entry

There will be 2 winners selected.

 

The Major Prize winner will win 1 x years' worth of Able Foods baked beans, 1 x month of Able Foods ready-made meals, 1 x pair of The Dylan Soda Shades sunglasses and 1 x Able Foods tote bag. Total maximum prize pool value $1,700 

The Runner Up winner will win 1 x months' worth of Able Foods baked beans, 1 x week of Able Foods ready-made meals, 1 x pair of The Dylan Soda Shades sunglasses, 1 x Able Foods tote bag. Total maximum prize pool value $500

The winner will be selected at 4:00pm (AEDT) on [19 MAR], winner will be announce on Able Foods’ Instagram story. Entries will be judged based on their response being the most deserving.

 
Additional reserve entries may be recorded (in order), in the event that an invalid entry or ineligible entrant is drawn or the entrant is ineligible to accept the prize. If an invalid entry or ineligible entrant is drawn, the relevant prize will be awarded to the first reserve entry drawn. This process will continue until a clear winner is determined.


PRIZE/S TO BE WON
Prize Details
Major Prize:

1 x years' worth of Able Foods baked beans

1 x month of Able Foods ready-made meals 

1 x pair of The Dylan Soda Shades sunglasses

1 x Able Foods tote bag

 

Runner Up:

1 x months' worth of Able Foods baked beans

1 x week of Able Foods ready-made meals 

1 x pair of The Dylan Soda Shades sunglasses

1 x Able Foods tote bag 

 

Prize Conditions
NOTIFYING WINNER/S
Notification Details: The Winners will be notified by Instagram DM. The winners name will be published on Able Foods social channels following these communications.


PRIZE CLAIM DETAILS AND PROCESS FOR UNCLAIMED PRIZE/S
Prize Claim Date: If a prize is event based, the drawn winner/s must claim the prize within the timeframe specified by the Promoter in the notification message (e.g. within 12 hours). During this time the Promoter will make all reasonable endeavours to contact the winner/s. If the Promoter is unable to contact the drawn winner/s (and/or the drawn winner does not contact the Promoter)
within that specified timeframe, the Promoter will discard that entry and another valid entry will be drawn immediately thereafter at the same original draw location.
The winner must claim the prize and provide an email address for delivery by 12:00pm (AEDT) on 21st March. If a prize has not been claimed by this date, the prize will be re-awarded at 1:00pm (AEDT) on 21st March at the same place as the original draw. The unclaimed prize winner will be notified in writing (by DM) within 2 business days of the draw.

CONDITIONS
1. The Promoter’s decisions regarding all aspects of this promotion are final and no correspondence will be entered into.


Treatment of Personal Information
2. All entries and any copyright subsisting in an entry will be the property of the Promoter. The information entrants provide to enter will be used by the Promoter for the purpose of conducting this game of skill. The information entrants’ guest/s provide will be used by the Promoter for the purpose of fulfilling the prize and otherwise running this game of skill. The Promoter may collect entrants’ or their guest/s’ personal information (including through its contractors or agents) or disclose entrants’ or their guest/s personal information to its related companies, contractors and agents to assist in conducting this promotion, storing data or communicating with entrants or their guest/s. The Promoter may use your collected information for the purposes of marketing other promotions to you and in entering the Promotion you consent to this use.


Entry Process
3 Entries must be received during the Promotion Period. Entries received by the Promoter will be considered final. Entries are deemed to be received at the time they are received by the Promoter’s database and not at the time of submission by the entrant.
4 Entrants must only enter in their own name. Entrants who enter using multiple email/postal addresses, phone numbers, social media accounts or aliases may be disqualified.
5 The Promoter is not liable for late, lost, incomplete, misdirected, incorrectly submitted delayed or illegible entries, correspondence or claims for prizes due to error, omission, tampering, theft, destruction or otherwise including failure of entry forms being forwarded to the draw location (where applicable).
Prizes Awarded
6 Prizes are as specified in the Prize Details and Prize Conditions sections of the Schedule and must
be taken as offered and, if applicable, on the date/s specified.
7 Prize values are the recommended retail price (or an estimated value where a prize has no consumer price attributed) as provided by the prize supplier, include GST and are accurate as at the time of formulating these Conditions of Entry. The Promoter accepts no responsibility for change in prize value after that date.
8 The Promoter accepts no responsibility for any tax implications arising from prize winnings. Entrants should seek their own independent financial advice.
9 A prize will only be awarded to an entrant once the entrant has been validated and verified by the Promoter in accordance with these Conditions of Entry.
10 Prize/s not transferrable or exchangeable and (unless cash is specified) cannot be redeemed for cash. Prize/s must be taken by the winner/s (and their guest/s, where applicable) at the time stipulated by the Promoter. Failure to do so will result in the prize/s being forfeited and no cash or other compensation will be provided. Subject to any approval being required from the gaming authority/ies in the Relevant State/s where a permit has been issued for this promotion, if a prize or
element of a prize becomes unavailable for any reason beyond the Promoter’s reasonable control, entrants agree to the Promoter awarding a comparable prize or prize element of equal or greater value as elected by the Promoter.
11 The Promoter and its associated agencies and companies are not liable for any damage, loss or delay in transit to prize/s. Prize delivery will only be made to Australian addresses.
12 Entrants (and their guest/s, if applicable) acknowledge that there may be intrinsic risks in some aspects of the prize/s and that using such prize/s may involve participating in dangerous/risky activities. By accepting the prize/s, the winner/s (and their guest/s, if applicable) accept those risks.
Publication & Publicity
13 Where winner publication is required, each entrant requests that his or her full address not be published.
14 If requested by the Promoter, entrants and the winner/s (and the winner’s guest/s, if applicable) must participate in all promotional activity (for instance publicity, filming and photography) in relation this promotion, free of charge and they consent to the Promoter using their name/s, image/s and/or voice/s in promotional material in any media for any length of time without notification, remuneration or compensation.

Verification
15 The Promoter (or its nominated agent) reserves the right, at any time during or after the Promotion Period, to request entrants to produce suitable photo identification or other documentation (to the Promoter’s satisfaction in its sole discretion) to verify the validity of their entry/ies and to verify an entrant (including an entrant’s identity, age, place of residence, place of employment, eligibility to enter and eligibility to claim a prize). If the requested documentation is not provided in the timeframe required or an entrant has not been validated or verified to the Promoter’s satisfaction, then the entrant’s entry (and at the Promoter’ discretion all of the entrants’ entries) will be deemed invalid.
16 The Promoter reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has submitted an entry which is not in accordance with these
Conditions of Entry. Liability
17 Except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law), the Promoter and its associated agencies and companies exclude all liability for any loss, expense, damage, personal injury, illness or death (whether or not arising from any person's negligence) that may occur from participating in this promotion or as a result of
accepting or using any prize.
18 These Conditions of Entry do not exclude, restrict or modify any statutory consumer rights under
the Australian Consumer Law and any similar laws. However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, other than the
Australian Consumer Law, regarding the quality and suitability of a prize awarded as part of this promotion and will not be responsible for breach of any such implied terms.
Other
19 If this promotion is unable to run as planned due to computer virus,
network/technical/communications failure, tampering or any cause beyond the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion or invalidate any affected entries, subject to any necessary approval from the gaming
authority/ies in the Relevant State/s where permits have been issued.
20 The Promoter may run, communicate or advertise this promotion using Facebook and/or Instagram. However, the promotion is in no way sponsored, endorsed or administered by, or
associated with, Facebook or Instagram. Entrants are providing their information to the Promoter and not to Facebook or Instagram. Each entrant completely releases Facebook and Instagram from any and all liability.

 

Meals

Our ready-made meals are made fresh so can go straight in the fridge or into the microwave and your mouth! Our range of texture modified meals are frozen to hold their moulded shape, so you will need to store them in the freezer.

Able Foods are very pleased to offer a variety of different meal options for you. We offer a range of gluten free, low FODMAP, vegetarian, dairy free and texture modified meals. You can see these listed on our menu here.

It’s important to know that our meals are made in a shared kitchen, this means we can’t guarantee there will be no gluten in your meal. We do our best but if you’re coeliac, be aware some cross contamination may occur.

We also offer dietetic support so if you would like to speak to a qualified dietician to discuss which meals work best with your goals then get in touch.

Yes, and all our texture modified meals are nutritionally fortified. You can view our tasty selection here, you’ll be amazed how they are remoulded to look like their original form!

Yes, our meals are not only tasty but they are healthy! Our meals are carefully curated by a team of white coat professionals in line with our nutritional guidelines, this means they are filled with nutrients and ingredients that cover all five food groups. We also offer dietetic support so if you would like to speak to a qualified dietician to discuss which meals work best with your goals then get in touch.

Our ready-made meals are made fresh when you order and have a 14-day shelf life. Depending on where you are located it may take a few days to deliver to your door so be sure to check the best before date on each of your meals before you eat it. 

Our texture modified meals are snap frozen so they hold their moulded food-like shape. They have a 12-month shelf life from the day they are produced so be sure to check the best before date before you get stuck-in.

Our meals taste delicious after they have been heated in the microwave. Microwave time varies depending on the meal so make sure you read the instructions carefully to avoid burning your tongue on the hot food! 

On a stovetop: Pour Baked Beans into saucepan and stir over LOW heat until they reach your desired temperature.

In a microwave: Cut top corner of pouch and heat on HIGH for 2 mins (based on 800W microwave, microwave ovens can vary).

Then pour baked beans into a bowl and stir before serving - enjoy! 

You can buy our beans on our website, or you can head into any Coles store in Australia to purchase them! All four flavours of Able Foods Baked Beans are stocked nationwide.

 

Orders and Delivery

That's easy, when you are adding a meal or snack to your basket simply select Every Week under Frequency and your order will automatically repeat each week.

If you haven’t placed an order with us before then you can get in touch via phone or our website. We will chat to you about your current situation and better understand if you are eligible for NDIS funded ready-made meals. We can then assist you with your order.

If you have ordered meals from us before, the best way to update or make a new order is to visit our website. Alternatively, you can call us on 1300 123 ABLE (2253) or email us at orders@ablefoods.com.au if you have any queries.

Orders are due before 4.00pm (AEDT) every Tuesday and our meals will be sent out from Monday the following week. Your delivery date will depend on where you are located in Australia but you will receive tracking updates from us once your box is on it’s way.

Most of our customers stay on a tailored meal plan that is designed to meet their needs and meal preferences. Being on an ongoing meal plan means you don’t have to re order each week because we do it for you... You’re welcome.

Our delivery partner delivers to 80% of Australia’s population! When you begin the process on our website we will be able to tell you right away if we deliver to your area, or give us a call on 1300 123 ABLE (2253) and we can assist.

Yes, our minimum total order amount is $90.00 each week which works out to be 7 ready-made meals and a couple of snack.

Yes, we can. Our friendly delivery drivers can leave your meals in a safe place if you won’t be home, be sure to let us know if you have a preferred spot otherwise, we will leave it on your doorstep. Our meals are delivered in an insulated bag with ice sleeves so they will stay cold for up to 12 hours.

If you have any concerns or issues with your order give us a call on 1300 123 ABLE (2253) or email us on orders@ablefoods.com.au and we’ll be able to assist you.

Absolutely! We understand your meal preferences can change from time to time and we want you to try every delicious meal on our menu. Once you have selected a weekly reoccurrence you can simply delete and replace meals in your basket online or get in touch with our team on 1300 123 ABLE (2253) or email us at orders@ablefoods.com.au and we can assist. 

Unpack your Able Foods box when it arrives and place the meals in your fridge – don’t forget our meals are fresh so it’s best not to leave them unrefrigerated for longer than 12 hours. Unfortunately due to COVID-19 all our deliveries are contactless at the moment but we are hopeful in the future our friendly delivery drivers will be able to assist you with bringing meals inside the house if required.

You're in luck, we offer braille labels on all of our ready-made meals excluding texture modified and snacks. If you require this then please let us know when you get started and we will make sure to add a note to your order.

 

NDIS enquiries

If you need information about the NDIS you can call them on 1800 800 110, or visit their website https://www.ndis.gov.au/understanding/supports-funded-ndis. Or you can chat to one of our team members – we are NDIS gurus.

Yes! Able Foods is a registered NDIS provider, and we offer fresh ready-made meals, texture modified meals, snacks and fruit delivered straight to NDIS participants who are self, plan and agency managed. 

If you are unsure whether you or someone you care for is eligible for the NDIS funding of meal preparation and delivery, you can take the following steps.   

  • Check if your current NDIS plan has a stated line item for ‘preparation and delivery of meals’ (01_022_0120_1_1) or if ‘Daily Activities’ are included in your Core Supports budget.  
  • If you have a support coordinator or plan manager you can ask them on whether the above applies to you. 

If you are still unclear, you can call us on 1300 123 ABLE (2253) and we can chat to you about eligibility in more detail. 

You can get started through our website, by calling the amazing team on 1300 123 ABLE (2253) or by emailing us at info@ablefoods.com.au.

 

Payment

    • Self-Managed? You pay for the total cost upfront and we’ll send you a tax invoice to make your claim to the NDIS. 
    • Plan Managed? You pay a small co-payment of 20% of the total cost at checkout and the remaining 80% will be sent directly to your plan manager. 
    • Agency (NDIA) Managed? Once we become a registered NDIS provider you will pay the small co-payment of 20% which will be applied as a discount at checkout and we will then be able to claim the remaining 80% directly to the NDIA via a service booking. This requires a quote and service agreement to be approved first. If you get in touch we can let you know once we are registered and ready to take your orders.

    For payment, we accept your bank card details from Visa, MasterCard or Debit Cards . We will direct debit the funds from your account on the Wednesday morning after order cut-off each week. The funds make take a few business days to leave your account.   

The preparation and delivery of meals will be covered by the NDIS if you are an eligible NDIS participant. This works out to be 80% of the total cost and you pay a small co-payment of 20% to cover the cost of ingredients. That means our meals cost you between $2.00 to $4.00 per meal, a small price to pay for fresh and tasty meals delivered straight to your door.

No way! We understand the need to be flexible so once you’ve ordered you have the flexibility to stop, pause or update your meal plan whenever you want. You can do this yourself online or give us a call on 1300 123 ABLE (2253). Just remember if you are set-up for weekly delivery you will receive the same meals as the previous week unless you make a change– although there is nothing wrong with that!  

 

Packaging

Yes we sure do! However, you'll need to get in touch with us to let us know you'd like Braille packaging on your ready-made meals. The best way to do this is by calling us on 1300 123 ABLE (2253) or by sending an email to info@ablefoods.com.au. 

You can freeze your ice sheets and reuse them, or you can cut the square sections, pour the water based gel down the sink and place the plastic in the rubbish bin.

Yes you sure can! You can recycle your Baked Bean pouches through REDcycle. REDcycle are a recycling organisation who have developed the REDcycle Program, a recovery initiative for post-consumer soft plastic. This means that your pouch can be repurposed into plastic products such as benches, decking, and signage. You can find their drop off locations at www.redcycle.net.au

Once you have unpacked your Able Foods box, you can put the box straight into your cardboard and paper recycling bin. 

Once you’ve finished your meal, make sure you wash your plastic meal tray and place it in your recycling bin. The clear plastic film can be disposed with your normal rubbish.

 

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